Learn how credits work in Metingz, including free credits, consumption, and refund policies.
Understanding the Metingz Credit System
Metingz operates on a credit-based appointment model. This system helps prevent spam requests, encourage serious appointments, control platform abuse, and maintain platform quality.
How Credits Work
Credit Basics
- 1 Appointment = 1 Credit - Every successful appointment request consumes one credit
- Free Credits: Every newly registered user receives 5 Free Credits
- Credits can be used immediately after registration
When Credits Are Consumed
Credits are deducted when:
- Individual appointments are accepted
- Link-based appointments are confirmed
- Business bookings are completed
Why Credits Exist
The credit system provides several benefits:
- ✅ Prevents Spam: Reduces fake or frivolous appointment requests
- ✅ Encourages Commitment: Users are more selective about appointments
- ✅ Controls Abuse: Prevents platform abuse and misuse
- ✅ Maintains Quality: Ensures high-quality, serious appointments
Earning Credits
Free Credits on Registration
Every new user receives 5 Free Credits upon registration. No payment required!
Additional Credits
You can earn credits through:
- Promotional offers and campaigns
- Referral programs (invite friends to Metingz)
- Completing profile verification
- Writing reviews and providing feedback
Credit Refunds
Metingz has a customer-friendly refund system. Credits are automatically returned in several cases:
Automatic Refund Cases
When a user creates a request and the recipient rejects it, the credit is automatically returned.
If a request is not accepted within the configured time period, it expires and the credit is refunded.
In rare cases where appointment creation fails, technical issues occur, or processing errors happen, credits are restored automatically.
Non-Refundable Cases
- Appointment was accepted and completed
- User intentionally cancels after confirmation
- Violation of platform rules occurs
Managing Your Credits
Check Your Balance
Your credit balance is always visible at the top of your dashboard.
Track Credit History
You can view all credit transactions including:
- Credits Added: Free credits, promotional credits
- Credits Used: Deducted for appointments
- Credits Refunded: Returned for rejections, expirations, or failures
Credit Analytics
For business users, credit analytics include:
- Credit consumption trends
- Appointment-to-credit ratio
- Refund patterns
- Usage optimization insights
Tips for Credit Optimization
- Use your 5 free credits strategically for important appointments
- Monitor your credit balance regularly
- Ensure your appointments are clear to avoid rejections
- Keep your profile updated to increase acceptance rates
- Participate in promotions to earn bonus credits
Frequently Asked Questions
What happens if I run out of credits?
You won't be able to create new appointments until you earn more credits through promotions or other means.
Can I transfer credits to another user?
Currently, credits are non-transferable and can only be used by the account they're associated with.
How quickly are refunds processed?
Refunds are automatic and processed immediately when an appointment is rejected, expires, or fails.
The credit system is designed to be fair and transparent, ensuring a high-quality appointment experience for all Metingz users.