Learn about automatic notifications and reminders for appointments, confirmations, and credit activities.
Managing Notifications and Reminders
Learn about automatic notifications and reminders for appointments, confirmations, and credit activities on Metingz.
Types of Notifications
Booking Confirmations
Immediately after appointment acceptance, both parties receive confirmation.
Appointment Reminders
Sent before the scheduled appointment time to ensure both parties remember.
Follow-Up Reminders
After appointment completion, follow-up reminders are sent.
Credit Notifications
When credits are added, used, or refunded.
Delivery Channels
Email Notifications
Primary delivery method for all notification types.
WhatsApp Notifications
Quick updates sent via WhatsApp (where enabled).
In-App Notifications
Dashboard notifications for active users.
Push Notifications
Future feature for mobile apps.
Managing Notification Preferences
Customize Your Settings
- Go to Settings > Notifications
- Select your preferred delivery channels
- Choose which notifications to receive
- Set quiet hours if available
Important Notifications
Some notifications cannot be disabled:
- Security alerts
- Account verification
- Credit-related notifications
Notification Timing
- Immediately after actions (real-time)
- 24 hours before appointment (reminder)
- 1 hour before appointment (urgent reminder)
- After appointment completion (follow-up)
Benefits of Notifications
For Users
- Never miss an appointment
- Stay updated on request status
- Manage your schedule effectively
- Track credit activity
For Businesses
- Reduce no-shows
- Improve customer satisfaction
- Automated follow-ups
- Streamlined communication
Best Practices
- Keep your contact information updated
- Enable email notifications for critical updates
- Check your dashboard regularly
- Mark notifications as read to stay organized
Effective notification management ensures you never miss important updates on Metingz.